At Atelierflora, operated by Caviston Private Limited, protecting your privacy is a core principle. We are dedicated to managing your personal information responsibly, transparently, and with strong ethical standards. Any details you provide are used solely to deliver secure and efficient shopping services.  

In this document, “we,” “our,” and “us” refer to Caviston Private Limited, while “you,” “your,” “user,” and “users” signify individuals visiting or making purchases on Atelierflora. This policy outlines how your information is handled. By continuing to use our platform, you consent to this policy. If you do not agree, we recommend discontinuing the use of our services.  

Information We Collect    
To enhance and customize your experience, we may gather the following:  

Personal Identifiers:  

• Your full name, contact details, and email address  
• Billing and shipping information necessary for order fulfillment  
• Payment information required to process transactions  

Usage & Interaction Data:  

• Records of your purchases and browsing behavior    
• Product pages viewed, items clicked, and search activity  

Technical & Device Information:  

• IP address, device type, and browser information  
• Location information, when permitted by you  
• Analytics used to strengthen platform security and improve user experience  

Purpose of Data Collection    
We collect personal information to support the following objectives:  

• Order Processing & Customer Support: To fulfill orders and provide efficient assistance  
• Tailored Shopping Experience: To display content and product recommendations suited to your preferences  
• Marketing & Communication: To send updates and promotional material, only if you have opted in  
• Platform Protection: To detect risks or unusual activity to safeguard users  
• Legal & Regulatory Compliance: To satisfy obligations under applicable laws and regulations  

How We Share Your Information    
Your personal data is never sold. However, we may share information in these circumstances:  

• With certified third-party vendors like logistics and payment partners    
• When legally required or to prevent fraud or other unlawful actions  
• With trusted partners who are contractually obligated to maintain confidentiality  

Cookies    
To enhance your browsing experience, we employ cookies, pixels, and similar technologies. These tools help evaluate site usage, improve navigation, and provide customized recommendations. You may manage or disable cookies through your browser at any time.  

Data Security & Protection    
We apply industry-standard measures to protect your personal information from unauthorized access or misuse, including SSL encryption, controlled access, and secure hosting.  

Data Retention & Storage    
Personal information is retained for 8 to 12 months following your last activity on the website. When tax, legal, or regulatory requirements apply, retention periods may be extended accordingly.  

Your Rights Regarding Data    
You have the following rights as a user:  

• View or modify personal details stored in your account  
• Request deletion of your data, except where legally restricted  
• Opt out of marketing communications  
• Manage cookie preferences via your web browser  

Protection of Minors    
Our services are intended solely for individuals aged 18 or older. We do not knowingly collect information from children. If we discover such information was provided, we will delete it immediately.  

External Links    
Our platform may contain links to third-party services, including financial or payment applications. We are not responsible for the privacy practices or content of these external sites.  

Policy Updates    
We may update this Privacy Policy from time to time. All modifications will be displayed on this page. Continued use of our platform indicates acceptance of the updated policy.  

Consent to Policy    
By using our website and its features, you consent to the collection, processing, and sharing of your information as described in this Privacy Policy.  

Contact Details    
For inquiries, feedback, or to exercise your data rights, please reach out to: cavistonprivatelimited@gmail.com.